Strategies have been adopted in the Servisnet, using the most efficient and effective company resources, it is responsible for the management of business processes related to the fulfillment of the company's domestic and overseas customers to the service. Responsible to perform technical operation of Mobile network configuration management activities (BSS and RAN network), perform CM(Configuration Management) in line with SLA/KPI requirement, coordinator/performing of change request review board and take actions on all change request received. Also managing and performing documented routines/procedures with all inter working units as: different system support units, inter working operators, subcontractors, roll out units, planning and engineering units. In addition ensure capacity monitoring and system updates, managing and performing TT performance and escalation of 3rd party vendor/ subcon support, SW upgrade/update and problem resolution with internal parties, vendors and customers. Other than assisting operation team in isolation and troubleshooting of faults in radio network and Project initiation on radio access network related projects and coordinate within engineering division for capacity upgrades.

Teletek Bulut Bilisim ve İletisim Hizmetleri, Istanbul, Turkey ( Teletek Bulut Bilisim ve İletisim Hizmetleri is a hosting and managed services company with a clientele over 150 companiesAs a Systen Suport Engineer managed systems of the customers (server, mail, domain, hosting, backup, database) on multiple operating systems and technologies.

Niceye Group is an IT Support Company serving global clients like Pfizer, Astra Zeneca, ViDizayn, Bayer, Leroy Merlin Responsibilites included trouble shooting customer problems on their systems including network, servers, database etc. Other than troubleshooting setting up, configuring and adding new devices on the network i.e servers, networking equipment. Per request of clients custom reports have been generated.

INTERNSHIP :. Protocols and port verification on the network devices TRAINING * Cisco CCNA * Microsoft Certificate Professional ; * Alcatel - Lucient Telecommunication Networks Knowledge (DSL, JAVA, NFC, RFID, IP/MPLS and OPTIC * LTE U2000 COMPUTER SKILLS Software : Microsoft Visual Studio 2005.2008,2010,Borland C++, MS Office,Proteus,Photoshop,SQL Server,Service Center,Active Directory,VPN , Exchange Server, DirectAdmin, Plesk Panel, Virtual Center, IIS, Packet Tracer, Cacti, PRTG, u2000, CME, Rannoc tool and others Operating Systems : Windows 2000,Windows XP,Windows Vista,Pardus,Windows 7,Windows 8,Windows Server 2008,2012, IOS,Lınux,Office365, Vmware, Centos and others PROGRAMMING KNOWLEDGE C, C++, Matlab, Proteus, Visual Basic, UNIX,My SQL,PHP... OTHER & INTERESTS

Information Systems Engineering, Telecommunications