Manage tourists group coming to area, provide full information about country, medicine and insurance issues, give all type of assistance during their stay. Organize and hold informational briefings for groups, up to 120 persons. Train new employees in company. Provide individual coach-sessions to the employees. Sale excursions tours all over the country. Took part in the opening of a new destination - Cuba (6 month mission). Adjustment of work processes, employee training.

Manage tourists group coming to area, provide full information about country, medicine and insurance issues, give all type of assistance during their stay. Organize and hold informational briefings for groups, up to 60 persons. Train new employees in company. Answer phone calls and emails. Provide info-trips for company partners. Sale excursions tours all over the country. Cooperate with various airport departments (international airport Punta Cana). Represent company at international exhibitions (Arabian Travel Market, KITF - KAZAKHSTAN INTERNATIONAL EXHIBITION "TOURISM & TRAVEL", Travel Expo - KAZAKHSTAN INTERNATIONAL TOURISM EXHIBITION and etc.)

The development of new tourist destinations (Dominican Republic and the Republic of Cuba) for the major Kazakh tour-operator. Development and sale of tourist packages. Negotiations with partners and representatives of airlines. Quality control of the company's management. Representation of the company on the international tourism exhibitions (Russia, Kazakhstan UAE), participation in seminars and conferences. Conducting presentations. Analytics and reports compilation. Planning and development of bonus programs for partners. Plan, organize and participate in promotional tours as a group leader in the following countries: Dominican Republic, Cuba, Sri Lanka, United Arab Emirates

Provide the tools of research (questionnaires, research programs); analytical work (description of the sociological results, electoral studies, compiling of the comparative performance, graphs, mathematical calculations); project management, electoral processes monitoring in the regions during the elections; carrying out the telephone surveys and spot surveys; market research activities; participation in seminars and training courses as a coach; assistance in the analytical materials and articles preparation based on the sociological research results for mass media and web.

Managed employees and activities of the fine dining restaurant. Ensured food quality, cleanliness, and customer satisfaction. Trained and scheduled all shift employees. Maintained inventory of service items and bar beverages. Familiar with all restaurant functions, practices, and procedures. Performed numerous tasks to ensure overall quality and customer satisfaction. Reported directly to General Manager.

Solved network problems, repaired and collected computers, antivirus protection, users support, fixed and installed printers, scanners, faxes etc.

Faculty of History, International Relations